Cookie & Privacy Policy
Cookies Policy
Like many other websites, JW Cleaning stores and retrieves information on your browser using cookies. This Cookies Policy explains what cookies are and how we use them on our website.
What are Cookies?
A cookie is a small piece of data that our website asks your browser to store on your computer or mobile device. It contains information that is not personally identifiable but is used to improve your web experience. For example, a cookie can include the date and time of your visits to our website and the time spent.
Types of Cookies
There are two types of cookies: Session Cookies and Persistent Cookies.
Session Cookies are deleted from your computer when you close your browser. They are used to remember your browsing selections or provide secure access to some of the services on a website, e.g., login access to a User Area.
Persistent Cookies remain stored on your computer until they are deleted or expired. These recognise you as a repeat visitor to a Website, which can adapt its content to fit your details.
How we use Cookies
Our website uses cookies to distinguish you from other users and identify problems so that we can improve our website. If you give your consent, we will use cookies to gather more information on your preferences and tailor our website to your interests. You can see how we treat your data in our Privacy Policy.
Your Consent
When you first visit our website, you will be asked to choose which cookies you are willing to accept. You can then change this preference by clicking the Cookie icon at the bottom corner of this website. If you choose to decline certain cookies, it can affect the website’s functionality in your browser.
We use the following cookies
Blocking and Disabling Cookies
You can control the cookies on our site and block or delete them in your browser settings. If you block cookies, you can continue to use our website, although some services may be limited, and you may not experience the site’s full functionality. For more information on deleting, disabling, or blocking cookies, please visit https://www.aboutcookies.org.
Changes to Cookies Policy
We reserve the right to amend this Cookies Policy to reflect any changes in legislation or technology. If you wish further information on the cookies used on our website, you can contact us here.
Privacy Policy
The privacy policy below describes how JW Cleaning collects and uses information about its website visitors.
What information is collected?
Our website collects different types of data that are non-personally identifiable and may include referral website URLs, IP addresses of Users, Users’ website journey, information about the browsers used by the User, etc. Cookies are used to collect most of this information. They are small data sent to your browser, stored on your computer’s hard drive, when you view our website. These cookies help JW Cleaning identify you as the User. You can modify your browser and reject the cookies from our website. For more details see our Cookies Policy.
How we use the information that we collect
We will only use your details to reply if you have made an enquiry on our website. We do not share those details with any third parties and will not use the information to send you marketing materials. When a website enquiry is made, a team member receives an email with your enquiry and details. Once the enquiry is dealt with, we will not use your details further. The email will be deleted from our account within 6 months of your enquiry.
Protecting your data
We take your data very seriously and do all we can to ensure that it is kept safe and not used for anything other than its original purpose. By submitting an enquiry to JW Cleaning, you understand and agree that your information’s security, integrity and privacy cannot be 100% guaranteed.
JW Cleaning reserves the right to change this Privacy Policy at any time and any changes will be effective when posted on the website.
Your rights
The GDPR provides the following rights for individuals:
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights concerning automated decision making and profiling.
1) The right to be informed
Individuals have the right to be informed about how their data is collected and used. This is a key transparency requirement under the GDPR.
2) The right to access
Individuals have the right to request what personal data we hold on them. You can request this data verbally or in writing and request ‘subject access’. Within 30 days, we will let you know what personal data we have. You can also ask us to delete that data if you feel it necessary.
3) The right to rectification
The GDPR includes a right for individuals to have inaccurate personal data rectified, or completed if it is incomplete.
An individual can request rectification verbally or in writing.
4) The right to erasure
The GDPR introduces a right for individuals to have personal data erased. The right to erasure is also known as ‘the right to be forgotten’.
Individuals can make an erasure request verbally or in writing. We then have one month to respond to a request.
The right is not absolute and only applies in certain circumstances. For more details visit https://ico.org.uk/
5) The right to restrict processing
Individuals have the right to request the restriction or suppression of their data. This right is not absolute and only applies in certain circumstances.
When processing is restricted, we can store your data, but not use it.
An individual can request restriction verbally or in writing. We have one calendar month to respond to a request.
6) The right to data portability
The right to data portability allows individuals to obtain and reuse data across different services.
7) The right to object
The GDPR gives individuals the right to object to the processing of their data in certain circumstances. Individuals have an absolute right to stop using their data for direct marketing.
In other cases where the right to object applies, we may be able to continue processing if we can show a compelling reason.
An individual can object verbally or in writing. We have one calendar month to respond to an objection.
Access to your personal information
You are entitled to view, amend, or delete your personal information. Please email your request to our data protection officer at info@jw-cleaningservices.co.uk